ABOUT US

Japanese technology. Local care.

Paloma Sri Lanka is presented by Path Lanka (Pvt) Ltd, providing a local point of contact for product enquiries, customer support and service coordination.

About Path Lanka (Pvt) Ltd

Path Lanka works to connect Sri Lankan customers with Paloma gas water heating and cooking solutions. We aim to make it easier for customers to ask about products, understand available options and find the right contact for after-sales support.

◇Product information

Guidance on product options, specifications and intended use.

✉Customer communication

A local contact for enquiries from households, businesses and partners.

⚒Service coordination

Helping direct maintenance, repair and spare-parts requests to the appropriate support channel.

THE PALOMA PHILOSOPHY

From “living” to “being alive.”

When you turn on the tap, hot water comes out. When you flip a switch, the stove lights up. Paloma has supported these everyday moments through gas technology.

As life becomes more convenient and the world changes rapidly, it can feel as though we have less time to relax. Paloma wants to help create a richer, more human life: cooking every day in a short time and without stress, and having hot water whenever it is needed. This is a warm lifestyle that goes beyond the obvious.

Having supported an essential part of everyday life, Paloma’s mission is to help create even richer lives.

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Corporate philosophy

Paloma aims to improve the safety, security and comfort of customers’ lives through product development, manufacturing, sales and service. This spirit is the foundation of its contribution to society as a company, while striving to be a healthy and responsible organisation.

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Our ambition

Paloma aims to create products that put customer safety first, so customers can use them with peace of mind and enjoy a comfortable life.

It also values a workplace where employees can work safely, remove barriers between colleagues, speak openly, listen to one another and learn from customer feedback.

The goal is to work hard so customers can say “thank you” with a smile.

Our approach

We value clear product information, responsible installation, dependable communication and long-term customer relationships. Please contact our team to confirm the latest product details, warranty conditions and service arrangements.

Talk to our team →